Introduction
Welcome to Nebula Rift Storm Hotel, where celestial elegance meets earthly comfort. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel or use our services.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Payment and billing information
- Government-issued identification
- Reservation and stay preferences
- Special requests and accessibility needs
Automatically Collected Information
- Website usage data and cookies
- Device information and IP addresses
- Location data (with your consent)
- Security camera footage in public areas
How We Use Your Information
Service Delivery
- Process reservations and check-ins
- Provide hotel services and amenities
- Handle billing and payments
- Respond to customer inquiries
Enhancement & Marketing
- Improve our services and facilities
- Send promotional offers (with consent)
- Personalize your experience
- Conduct market research
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Authorized Sharing Includes:
- Service Providers: Trusted partners who assist in hotel operations
- Legal Requirements: When required by law or legal proceedings
- Safety & Security: To protect guests and staff safety
- Business Transfers: In case of merger, acquisition, or sale
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all online transactions
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Physical security measures at our facilities
Your Privacy Rights
Access & Control
- Request access to your data
- Correct inaccurate information
- Delete your personal data
- Opt-out of marketing communications
Data Portability
- Export your data
- Transfer to another service
- Restrict processing
- Object to automated decisions
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized services.
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us improve our website performance
Marketing Cookies
Personalize your experience and offers
Contact Us About Privacy
Privacy Questions? We're Here to Help
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Phone
+1 (416) 555-0192
privacy@nebulariftstormex.info
Address
888 Constellation Drive
Toronto, ON M5V 3A8
Canada
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
- Notify registered guests via email at least 30 days before changes take effect
- Post prominent notices on our website and at the hotel
- Update the "Last Modified" date at the top of this policy
- Obtain consent where required by law for material changes
Your continued use of our services after policy updates constitutes acceptance of the revised terms.